Effective Date: May 13, 2025
At Kash Bazzar, your satisfaction is our top priority. If you're not completely happy with your purchase, we offer a straightforward return and exchange process to make things right. Please review the following policy details before initiating a return or exchange.
To qualify for a return or exchange, the following conditions must be met:
✅ Product must be unused, undamaged, and in original condition.
✅ All original tags, packaging, and accessories must be intact.
✅ Return/exchange request must be raised within 7 days of delivery.
✅ Product must not be in the non-returnable category (see Section 4).
📌 Note: Returns are accepted only if the item is defective, damaged, incorrect, or of poor quality.
Follow these simple steps to initiate a return:
Visit: [www.kashbazzar.com/returns]
OR contact our support:
📞 +91 [Your Contact Number]
📩 [Your Support Email]
Our support team will verify your request within 24–48 hours.
If eligible, a pickup will be scheduled at your location.
The item will be picked up and inspected at our warehouse.
If approved, a refund or replacement will be processed.
📌 If the product fails quality checks, the return request may be rejected.
Once your return is approved, refunds will be processed based on your payment method:
| Payment Method | Refund Time | Refund Mode |
|---|---|---|
| Prepaid Orders | 7–10 Business Days | Original Payment Method |
| Cash on Delivery (COD) | 3–5 Business Days | Store Credit / Bank Transfer |
| Kash Bazzar Wallet | 24 Hours | Instant Wallet Credit |
📌 Note: Shipping and COD charges are non-refundable.
Due to hygiene and safety concerns, the following items are not eligible for return or exchange:
❌ Perishable goods (groceries, fruits, vegetables, dairy)
❌ Personal care & hygiene items (soaps, razors, cosmetics, etc.)
❌ Undergarments & innerwear
❌ Customized or personalized products
❌ Digital products & gift cards
📌 Exception: If you receive a defective, damaged, or incorrect item in these categories, you are eligible for a refund or replacement.
We offer free exchanges on eligible products under the following conditions:
✅ You received a defective, damaged, or incorrect item.
✅ A wrong size or variant was delivered.
Submit a request via [www.kashbazzar.com/exchange]
We’ll pick up and inspect the returned item.
A replacement will be shipped upon approval.
If replacement is unavailable, a refund will be issued.
Orders can be canceled before shipment for a full refund.
Once shipped, orders cannot be canceled — the return policy will apply instead.
📌 To cancel an order, visit: [www.kashbazzar.com/cancel] or call customer support.
Refund processing times may vary based on banks/payment providers.
Items found used, damaged, or incomplete will not be accepted.
Repeated return abuse may result in restrictions on future return requests.
Have questions or need help?
📍 Address: Gazi Doori , Srinagar, Jammu & Kashmir, India
📞 Support: +91 9103752910
📩 Email: info@kashbazzar.com
